Editorial Guidelines

London Bus Forums News is committed to delivering accurate, honest and independent reporting about London’s transport network. Our editorial standards ensure that everything we publish is fair, factual and responsible. These guidelines apply to all writers, contributors and guest submissions.

London Bus Forums News is an ISSN-registered online publication. ISSN: 2979-8086.


Our Principles

Accuracy

We prioritise accuracy in everything we publish.
• All information must be verified before publication.
• Sources should be credible and clearly referenced where appropriate.
• If a mistake is found, we correct it quickly and transparently.

Independence

London Bus Forums News operates independently.
• We are not funded or influenced by transport operators, unions, political groups or external organisations.
• Editorial decisions are made solely in the public interest and reflect real experiences across London’s transport network.

Fairness and balance

We aim to present issues responsibly.
• Where possible, we include perspectives from workers, passengers and operators.
• We avoid sensationalism and prioritise clear, factual reporting.


Corrections Policy

If an article contains incorrect or incomplete information, we issue a correction or update.
Corrections are made as soon as possible and marked clearly within the article.

Where significant updates are made after publication, we may note that within the article for transparency.

Readers can request a correction by emailing:
[email protected]


Complaints

London Bus Forums News takes complaints about its journalism and editorial standards seriously.

Formal complaints should be submitted by email to:

[email protected]

Complaints will be acknowledged within seven calendar days and a final decision will normally be provided within 21 calendar days.

London Bus Forums Media Ltd has been approved for regulation by Impress, the UK’s recognised independent press regulator. London Bus Forums News adheres to the Impress Standards Code and is committed to maintaining high standards of accuracy, fairness and accountability.

Readers who are dissatisfied with our final response, or who have not received a final decision within 21 calendar days, may refer eligible complaints to Impress for independent consideration in accordance with its Regulatory Scheme.

Full details of how to make a complaint or refer a complaint to Impress are available on our Complaints Procedure page.


Reporting on Workers and Safety

Our coverage often involves bus workers, station staff, controllers and other frontline employees.

To protect workers, we:
• Avoid publishing identifiable details without consent.
• Report responsibly on safety concerns, workplace issues and ongoing investigations.
• Prioritise the wellbeing and privacy of individuals involved.


Use of Photos and Media

We ensure that:
• We have the rights or permission to use all images and media.
• Contributors may submit their own photos but must confirm they hold the rights.
• We do not use AI-generated images or synthetic media to misrepresent real events.


Sponsored Content

Sponsored articles and paid promotions are clearly labelled.
They do not influence our editorial decisions or news reporting.


Community Contributions

We welcome story tips, photos and experiences from drivers and the wider community.
Submissions may be edited for clarity, accuracy or legal reasons.

Submit a story:
[email protected]


Privacy and Safety

We follow strict data protection practices.
We will never publish private messages, personal information or sensitive details without explicit permission.


Conflicts of Interest

Contributors must declare any potential conflict of interest before writing on a topic, for example:
• personal involvement in an incident
• close relationships with companies or unions
• political or organisational affiliations

Where necessary, a different writer will cover the story.


Our Commitment

London Bus Forums News exists to provide honest reporting for London’s transport community.
We will always strive for clarity, accuracy and responsible journalism that reflects the real experiences of workers and passengers across the capital.

Last reviewed: October 2026