Last updated: May 2026
London Bus Forums News (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and safeguard your personal information when you use our news website at londonbusforums.co.uk.
We follow the UK General Data Protection Regulation (UK GDPR) and all relevant UK data protection laws.
London Bus Forums Media Ltd is registered with the Information Commissioner’s Office as a data controller.
ICO registration reference: ZC138505
Registered: 03 May 2026
Registration expires: 02 May 2027
For data protection or GDPR-related enquiries, please contact: [email protected]
1. Information We Collect
Information you provide
We may collect:
- Email addresses sent to our inboxes
- Story submissions (text, photos, videos)
- Corrections, enquiries or advertising requests
- Our newsletter form (powered by MailPoet) may set a cookie to control form visibility and prevent repeated pop-ups.
Automatically collected information
When you visit our site, we may collect:
- IP address
- Browser type and version
- Device type
- Pages viewed and time spent
- Referring websites
This data helps us understand site performance and improve visitor experience.
Cookies
Our website currently uses cookies for:
- Basic site functionality
- Security and performance monitoring
- Analytics
If third-party advertising services are used on this website, this policy and our cookie information will be updated to explain any additional cookies or tracking technologies that may apply.
2. How We Use Your Information
We use your information to:
- Respond to enquiries or news submissions
- Operate and improve the website
- Monitor performance and analytics
- Ensure the security of our site
- Comply with legal or regulatory requirements
Newsletter emails
- If you sign up for our newsletter, we use your email address (and optional name) to send you news updates and announcements.
- You can unsubscribe at any time by clicking the link included in every email.
We do not sell your data.
3. Confidentiality of News Tips and Submissions
We treat all submissions with strict confidentiality.
We do not reveal the identity of tipsters, contributors or sources unless you provide explicit permission.
4. Lawful Basis for Processing (UK GDPR)
We process personal data under the following bases:
- Legitimate interests: running a news site, responding to enquiries, maintaining security
- Consent: when you voluntarily contact us or send information
- Legal obligation: to comply with UK data protection laws
- Newsletter subscriptions: when you voluntarily sign up to receive our newsletter.
5. Data Retention
We retain information only for as long as needed:
- News submissions: up to 12 months
- Corrections and enquiries: up to 12 months
- Advertising enquiries: up to 24 months
- Analytics data: per your browser settings and analytics provider retention
- Newsletter subscriptions are kept until you unsubscribe.
You may request deletion at any time.
6. Sharing Your Information
We may share your data only with:
- Service providers (email hosting, analytics)
- Authorities where required by law
- Our email service provider (MailPoet) for sending newsletters. MailPoet processes data on our behalf and does not use it for any other purpose.
We never share data with bus operators, employers or commercial organisations.
7. Your Rights Under UK GDPR
You have the right to:
- Request access to your data
- Request correction
- Request deletion
- Object to processing
- Withdraw consent
- Request a portable copy of your data
To exercise your rights, contact:
We respond within 30 days.
8. External Links
Our site may contain links to external websites such as transport operators, social media or partner organisations.
We are not responsible for their privacy practices.
9. Security Measures
We use appropriate security controls including:
- HTTPS encrypted connections
- Server-side protections
- Access restrictions
- Regular monitoring
No online system can ever be guaranteed completely secure, but we take reasonable technical and organisational measures to protect personal data.
10. Changes to This Policy
We may update this Privacy Policy when needed.
All updates will be posted on this page with a new “Last updated” date.
11. Contact Us
For general privacy enquiries, contact [email protected]. For data protection requests, GDPR enquiries, subject access requests, correction requests, deletion requests, or objections to processing, contact [email protected].
